Principal – Customer Solutions Glen Penfield provides training and Tier 3 support to US customers, focusing on the Kingdom suite, as well as Petra and Vantage. He writes the manuals for classes and mentors clients 1-1, in addition to teaching public and private classes. With more than four years of industry experience he addresses client day-to-day issues and gives onsite support when required. Prior to joining the company in January, 2014, Glen gained field experience at Fugro GeoConsulting Ltd, where he assisted with seismic data interpretation. He collected sediment samples and rhizome testing for analysis by a geochemist and assisted with core descriptions. He previously was with Chicxulub Geosciences, a consultancy group that offers strategic planning for international O&G companies in Latin America and Africa. Glen earned a Bachelor of Science in Geology at Sam Houston State University, US. Through a joint program of MTU and the University of Cape Town, he completed Field Camp in the Cape Fold Belt, South Africa.