From seeking the boss’s approval for a pet project, to seeking cooperation from a co-worker, to negotiating the best deal with a contractor or customer, we all need to be persuasive. Yet many of the most persuasive techniques are counterintuitive.
The good news is that you don’t have to be born with persuasion skills. They are relatively easy to learn. At our April meeting, Margaret Anderson will present skills for getting people to listen, changing others’ minds, dealing with verbal attacks, and more.