Contact Information

  • Serena Young
    (713) 922-2037


As a Lead, and Technical Analyst with 25+ years of experience, I provide a proven record of optimizing SAP systems and processes, enhancing organizational efficiency, and driving projects from simple, 3-day-live tax rate changes to multi-year conversions from ERP to S4 HANA. I bring expert-level skills in gathering and analyzing requirements, designing system solutions, implementing improvements that align with business objectives, system integrations, data analysis, troubleshooting and ensuring the smooth operation of complex IT environments. I deliver collaboration among cross-functional teams and stakeholders, and offer knowledge in multiple industries including manufacturing, banking, airline, and state and local government.


Houston (area), Texas


SAP FICO configuration and Lead
Global Regulatory Compliance - Program Manager for Tax
IT UAT Testing Lead
Technical/Business Analyst
SAP BPC - Business Planning and Consolidation
SQL development

Awards and Certifications

Advanced Systems Engineer Promotion for EDS
Hewlett Packard - CIO Excellence Award in recognition of Excellent Innovation Team Achievement
Houston Chapter SAP User Group Speaker and Panelist


SAP, SAP FICO, S4 HANA, Agile, SDLC, Testing, Fiori, One Source, Share Point, SQL, SAP Workflow, EDI IDOCs, ChaRM, SAP CTS, ETL, SAP BPC on HANA, ABAP, Essbase, Schedulers-Tidal, MS Office, Finance, AP, AR, GL, Data Analysis, ERP, Innovation, Regulatory Compliance, Communication with Stakeholders, System Documentation, Transports


University of Houston - B.B.A. in Management Information Systems