Serena Young
Resume Information
As a Lead, and Technical Analyst with 25+ years of experience, I provide a proven record of optimizing SAP systems and processes, enhancing organizational efficiency, and driving projects from simple, 3-day-live tax rate changes to multi-year conversions from ERP to S4 HANA. I bring expert-level skills in gathering and analyzing requirements, designing system solutions, implementing improvements that align with business objectives, system integrations, data analysis, troubleshooting and ensuring the smooth operation of complex IT environments. I deliver collaboration among cross-functional teams and stakeholders, and offer knowledge in multiple industries including manufacturing, banking, airline, and state and local government.